Comeup review: Complete Freelance Marketplace test

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Points to remember

  • Comeup is the former 5euros.com platform, rebranded in 2021 - the leading marketplace for freelance services in the French-speaking world.
  • Registration is free of charge for both buyers and sellers, via a browser or the mobile application.
  • Comeup charges a commission of 20 % on each sale made by sellers - the highest rate in the comparison.
  • There are no official promo codes on registration, but occasional promotional offers appear regularly.
  • Customer service is available, but response times vary greatly depending on the nature of the problem.
  • A little-known, but real and potentially lucrative affiliate program exists for content creators.
  • Serious alternatives exist - Fiverr, Malt, Codeur.com - depending on whether you're looking to buy or sell services.
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What is Comeup (formerly 5euros.com)?

avis-comeup

I'm going to start by clearing up a frequent confusion, as it recurs in many online reviews.

Comeup is the former 5euros.com, founded in 2011. For almost ten years, 5euros.com was the benchmark for online microservices in the French-speaking world. The principle was simple, almost childlike: offer a service for as little as 5 euros. Copywriting, graphic design, translation, SEO, web development - everything could be bought and sold in just a few clicks.

En 2021, la plateforme opère un rebranding complet. Elle abandonne le nom 5euros.com et devient Comeup. The objective is clear: to move upmarket, attract more qualified profiles, and overcome the image of a slapdash, low-cost service. The name changes, the interface is modernized, but the core of the model remains the same.

Today, Comeup boasts several hundred thousand services listed in dozens of categories. It is, without doubt, the most extensive freelance marketplace in France.

One platform, two distinct profiles

Comeup targets two types of user, with radically different needs.

On the one hand sales representatives These are freelancers, creatives and experts who package their skills in the form of services that can be purchased directly, without prior negotiation. On the other hand buyers Our customers include entrepreneurs, small businesses and private individuals looking to quickly delegate a specific task, at a controlled cost.

This duality is Comeup's strength. It's also its main tension, as I'll show you in the rest of this article.

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How does Comeup work?

Let's move on to how the platform actually works. I'm going to describe the two paths, one after the other.

The packaged service concept

On Comeup, you don't hire a freelancer. You buy a packaged service, defined in advance by the seller. This service has a title, a description, a fixed price, and paying options. There's no negotiation, no bidding. You read the description, you order, you wait for delivery.

It's a model I like for its clarity. As a buyer, you know exactly what you're getting and what you're paying. As a seller, you define your terms once and for all.

A salesperson's career

Create your free account. You write your profile, with a photo, a biography, and your skills. You publish your first service, writing a detailed description, setting your base price, and proposing additional options (express delivery, unlimited revisions, 24-hour delivery...).

Once your service is online, it is subject to moderation by the Comeup teams. This usually takes from a few hours to 48 hours. After validation, your service is visible in the catalog.

The first orders rarely arrive on their own. You need to work on your internal SEO - choosing the right keywords in the title and description, collecting positive reviews from the very first orders, and sometimes using paid promotion options.

The vendor level system

Comeup has set up a tier system that rewards active, well-rated sellers. Here are the four levels:

  • Starter : every new salesperson starts at this level.
  • Level 1 achieved after a certain number of orders and a minimum score maintained.
  • Level 2 reserved for regular sellers with a high sales volume and satisfaction rate.
  • Top Seller the most selective tier, awarded manually by Comeup to its best sellers.

The higher your level, the greater your visibility in search results. This system creates a form of meritocracy which, in theory, protects buyers and rewards serious sellers. In practice, it can discourage new entrants, who struggle to emerge in the face of established sellers.

A buyer's journey

You come to Comeup with a specific need - a banner, a blog post, an SEO audit. You type your search in the search bar. Filter by price, lead time, vendor level or category. Read the files, reviews and work examples. Place your order.

Payment is secured by Comeup. Funds are held in escrow until delivery is confirmed. If the delivery does not correspond to the description, you can request a revision or open a dispute.

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Rates, commissions and prices: what Comeup really charges

It's the subject that generates the most debate in user reviews. I'll give you the raw numbers, without euphemism.

Commissions charged to sellers

Comeup takes a commission of 20 % on each sale made. It's automatic, deducted before payment. In concrete terms: if you sell a service for €50, you receive €40. Comeup keeps €10.

This is the highest price in this comparison. It's also the most recurrent complaint in seller reviews. For a freelancer selling low value-added services, this commission can seriously erode profitability.

My opinion on this point is clear: 20 % is a lot. It's the price you pay for access to a flow of customers already present on the platform, without having to look for them yourself. But once you've built up a loyal clientele, it makes sense to offer your regular customers the chance to contact you outside the platform.

Buyer's costs

Buyers are not spared. Comeup adds service charges at the time of payment. These charges are calculated as a percentage of the order amount, with a fixed minimum. They are clearly displayed before the payment is validated - a good transparency practice that I appreciate.

Paid options for sellers

Comeup offers pay-per-click options. Your services can appear at the top of search results, for a daily fee. This is a useful lever for getting started, but it must be used with care - a poorly rated or poorly written service won't convert, even in first position.

Is there a Comeup promo code?

It's a legitimate question, often asked before registration. The answer is nuanced. There is no permanent promo code displayed on the site. On the other hand, Comeup occasionally sends promotional offers to its registered users - discounts on service fees for buyers, or showcase credits for sellers. I recommend that you subscribe to our newsletter so you don't miss out.

Comeup put to the test: my real-life experience

This is the heart of this article. I'm going to share with you what I've found by testing Comeup on both sides.

Buyer-side test

I ordered several services on Comeup, in different categories: web copywriting, graphic design, and technical auditing. Here's what I observed.

Visit service search is seamless. The filters are effective, the listings are generally well-written, and the work examples help to give a concrete idea of the seller's level of expertise. The reviews system is consulted first - and logically so.

Visit delivery quality is highly variable. Out of three orders, two were satisfactory, and one required two revision cycles before it was acceptable. This is not inevitable - it's inherent in the marketplace model. The key is to read recent reviews carefully, not just the overall rating.

Visit buyer protection system works. Funds remain blocked until validated. If you're not satisfied, you can request a review or open a dispute. I opened a dispute once - it was processed within 72 hours, with a partial refund. That's reassuring.

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Vendor test

I've also created a seller profile, to test the experience from the other side.

Visit service creation is intuitive. The editing interface is clear, the fields are well guided, and moderation was quick. On the other hand, getting the first orders without any reviews or history is difficult. The visibility of new sellers is structurally limited. Patience is required, or you need to invest in the paid options.

Visit terms of payment deserve your attention. The funds generated by your sales are not immediately available. Comeup applies a waiting period of several days after validation of the order by the buyer. This can take up to a week. For a freelancer in need of fast cash flow, this is a real constraint.

User opinions: what comes up most often

I've scoured dozens of reviews, on Trustpilot, specialized forums, and Facebook groups dedicated to freelancers. Here's the most honest summary I can give you.

What users like

  • Easy access No application, no interview, no trial period. You just create your account, publish your service and wait for orders. It's open to everyone.
  • French catalog This is the number one argument. On Fiverr, you're competing with sellers from all over the world, who are often cheaper. On Comeup, you're operating in a French-speaking ecosystem, with buyers looking for contacts in their own language.
  • Buyer protection the secure payment system reassures buyers, especially VSEs and private individuals unaccustomed to online transactions with strangers.
  • Catalog diversity Our services range from a few euros to several hundred euros for complex services. There's something for every need and every budget.

What annoys most

  • 20 % commissions This is the number one complaint of salespeople. Unanimously. Without exception in the reviews I consulted.
  • Competition from below Some sellers undercut prices to get reviews in quickly, which drives down prices and devalues the work of serious freelancers.
  • Opinions sometimes suspect Comeup's review system is central to our business, but it's not infallible. Some profiles display high scores based on artificial orders. I recommend that you cross-check the reviews with the actual content of the deliverables displayed in the portfolio.
  • Perfect customer service I'll come back to this in the dedicated section.

My personal verdict

Comeup is a serious, useful and well-designed for what it is. It's not a scam - far from it. But it does suffer from ambiguous positioning: too expensive for microservices, not premium enough for high value-added services. It occupies an in-between position that suits some profiles perfectly, and disappoints others.

Registering and logging on to your Comeup account: step by step

Registration is easy. I'll take you through it step by step.

Step 1: Create your free account

Go to comeup.com. Click on «Register». You can create your account with an email address, or via a Google or Facebook connection. Registration is completely free, with no credit card required.

Choose a neat username - it will be visible on your public profile and on every service you publish. Avoid cryptic pseudonyms if you want to inspire confidence in buyers.

Step 2: Set up your profile

Add a professional profile photo. Write a concise biography, highlighting your expertise, years of experience and added value. A well-filled profile converts infinitely better than an empty one.

Step 3: Publish your first service (vendors)

Click on «Sell a service». Choose your category. Write a catchy title, a detailed description, and define your rates. Add examples of work if you have them. Submit for moderation.

Step 4: Place your first order (buyers)

Browse the catalog or use the search bar. Select a service. Read the description and notices carefully. Click on «Order». Follow the payment instructions. Your order will be visible in your personal space as soon as you confirm it.

Step 5: Daily connection

You can log in to your account from the Comeup home page, using your email address and password, or via your social account. You can also log in from the mobile application, available on iOS and Android.

Comeup mobile application

The application is functional and well rated on the stores. It lets you manage your orders, exchange with your buyers or sellers, and track your statistics. It doesn't offer all the functionalities of the web version - service creation, in particular, remains more comfortable from a computer. But for day-to-day monitoring, it's more than enough.

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Comeup customer service: reachable or phantom?

I won't spare you the truth on this point, as it comes up in almost every negative review.

Available channels

Comeup offers several contact channels: an online chat, a contact form, and an extensive knowledge base (FAQ). There is no dedicated phone number - a common limitation of most marketplaces of this size.

Response times

For simple questions - connection problems, questions about rates, general information requests - the response time is reasonable, generally within 24 to 48 hours.

For complex cases - seller/buyer disputes, suspended accounts, payment problems - lead times are considerably longer. Some users report waiting several days, sometimes a week, for a satisfactory resolution.

Dispute management

Comeup's dispute system is structured. When a disagreement arises between a seller and a buyer, both parties can open a dispute from the interface. Comeup acts as arbitrator. In my experience, decisions are generally balanced, but the process can be slow.

My opinion of customer service: it's correct for a marketplace of this size, but insufficient for urgent situations. Don't count on immediate resolution if you encounter a critical problem.

Comeup sponsorship and affiliation

This is the least documented part of the usual Comeup reviews. I'll give you an honest overview.

The sponsorship program

Comeup offers a sponsorship program. By inviting other users to register via your personal link, you can receive benefits - credits, fee reductions, or commissions - according to the conditions in force at the time of reading this article. Details of the program change regularly; I recommend that you consult the dedicated section in your personal area for exact conditions.

The affiliate program

Comeup also has a affiliate program, available to content creators and webmasters. The principle is classic: you integrate an affiliate link into your content, and earn a commission on each registration or purchase generated via this link.

It's an interesting lever if you run a blog on the themes of freelancing, digital marketing or entrepreneurship. Commissions are modest per transaction, but they add up over time if your audience is qualified.

My opinion: the Comeup affiliate program is under-exploited by the majority of French bloggers. It's a real opportunity, provided you have targeted content and a corresponding audience.

Comeup vs. alternatives: which platform to choose?

Here's the most objective comparison possible. I've built it by combining my personal experience with the most documented reviews available online.

CriteriaComeupFiverrMaltEncoder.comIndependant.io
Free registration✅ Yes✅ Yes✅ Yes✅ Yes✅ Yes
Sales commission20 %20 %10 to 15 %10 %0 % (subscription)
Main languageFrenchEnglishFrenchFrenchFrench
Promo code availablePunctual✅ Yes❌ No❌ No❌ No
Mobile application✅ Yes✅ Yes✅ Yes❌ No❌ No
Customer service⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Sponsorship / Affiliation✅ Yes✅ Yes✅ Sponsorship❌ No❌ No
Premium sales profile❌ No✅ Fiverr Pro✅ Yes❌ No✅ Yes
FR catalog supplied⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Ideal forFreelance FR beginnersBilingual salespeopleConfirmed expertsTech/web assignmentsSelf-employed freelancers

Which alternative for which profile?

Choose Comeup if you're just starting out as a French-speaking freelancer, would like to try your hand at selling online services without any initial investment, and are willing to accept a commission of 20 % in exchange for an integrated customer flow.

Choose Fiverr if you are fluent in English and wish to access a global market, much larger than the French-speaking world. Rates and commission are comparable to Comeup, but the volume of potential customers is incomparable.

Choose Malt if you're an experienced freelancer, with a high-end positioning. Malt is aimed at experienced freelancers, with high daily rates and demanding professional clients. The commission is lower, and the average quality of assignments higher.

Choose Codeur.com if you're in the web and development business, and prefer to respond to calls for tender rather than sell packaged services. Our commission is one of the lowest on the market.

Choose Independant.io if you're an established freelancer with an existing clientele, and want zero commission on your transactions, in exchange for a fixed monthly subscription.

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To sum up

Comeup remains, in 2025, the essential reference for French-speaking freelancers just starting out. Its catalog is rich, its audience is qualified, and its model is accessible without financial barriers. Registration is free, the mobile application is functional, and the buyer protection system inspires confidence.

But Comeup has its limits, and I urge you to face up to them before taking the plunge. The 20 % commission weighs on sellers' profitability. Competition from the bottom pulls prices down to levels that are sometimes untenable for serious service providers. And customer service, if it's decent, won't shine in the event of a complex dispute.

My final recommendation: use Comeup as a springboard, not as a destination. Build your first reviews, build your portfolio, and develop your reputation on the platform. Then, gradually, diversify your acquisition channels - Malt, your own site, or a direct approach to your ideal customers. Only then will your freelance business become truly sustainable.

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